Tenant raised a mould complaint? We can help—quickly, professionally, and in full alignment with current legislation.

Under Awaab’s Law and the Renters Reform Bill, social housing providers are now legally required to respond rapidly to reports of damp and mould. That can create huge pressure on already stretched teams.

We’re here to take that pressure off.

At Mould Solve, we work directly with housing managers, estate teams and repairs departments to offer fast, effective mould support—helping you respond quickly, stay compliant, and protect tenants and property alike.

We offer same- or next-day dispatch of our professional-grade Mould Cleaning Kits—perfect for an immediate tenant response.

Each kit includes:

This buys your team valuable time, shows the tenant action is being taken, and can help prevent escalation or disrepair claims. We are also able to offer a bulk purchase of these kits for your estate management team to deploy whilst our surveying themselves.

When further investigation is needed, we offer impartial, professional surveys that can assess:

We’ll identify the source of damp, test for moisture, humidity, and mould presence, and provide a clear, photo-rich report within 48 hours—including recommendations tailored to your stock and policies.

Our service is fully aligned with:

We help you show documented action, protect against formal complaints, and provide support if legal issues arise.

With years of experience in the private sector, we understand the unique challenges—balancing tenant wellbeing, cost, policy, and legal obligation. We’re more than just a contractor—we’re your partner in delivering safer homes.

Let us take care of the mould, so you can take care of your tenants. Contact us today to discuss one-off callouts, block-wide surveys, or bulk kit ordering.