Landlords

As a landlord, mould issues can quickly become a headache — not just for your tenants, but for your property too. If you’ve received complaints or tenants have spotted signs of mould or damp, it’s important to act quickly to prevent further damage and potential disputes. You may also have legal obligations to act within certain timelines.

If you’re up against time, possibly with a threat of a housing disrepair claim, then the first course of action is to send our DIY mould cleaning box. It’s a first response to mould problems and we can send this out for next day delivery. It comes complete with professional grade cleaning products, PPE and access to online guides and tutorials.

Next make a quick call to us, and we’ll arrange a convenient time to visit the property. We’re happy to liaise directly with your tenants to keep things running smoothly and minimise disruption. We’ll also document the process, this may come in handy should you need to prove your actions at a later date.

The next step is to inspect the property and work out what has changed?

Our comprehensive mould survey includes:

Photos

Good For Documenting And Great For Us to Refer to Later When Compiling Your Report.

General Building Inspection

We’ll assess the structure and condition of the property to uncover any defects or moisture issues.

Temperature & Humidity Levels

These give us a snapshot of the indoor environment and help identify whether conditions are contributing to mould growth.

Drone Roof Inspection (no additional cost)

This allows us to safely and efficiently check for roof damage or blocked gutters — common causes of damp — without needing access or scaffolding.

We also consider the occupant’s lifestyle factors, such as ventilation habits and heating use, to give a full picture of what’s contributing to the problem. It’s not about placing blame — just understanding the root causes so everyone can take the right steps moving forward.

Once the inspection is complete, you’ll receive a detailed report with our findings and tailored recommendations — whether it’s minor maintenance, better ventilation, or lifestyle adjustments.

Our goal is to help you protect your property, support your tenants, and prevent mould problems from recurring. Rest assured we’ll help you get a good resolution in a timely manner without breaking the bank.

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